Sigma NutritionHockerkade 9
Thank you for your interest in our online shopThe protection of your privacy is very important to usBelow we inform you in detail about the handling of your data.
1Access data and hosting
You can visit our websites without entering any personal informationWith every visit to a website, the server only automatically saves a so-called server log file, which e.g.the name of the page visited, your IP address, date and time of the visit, the amount of data sent and the provider from which you visit the site (access data) and record the visit.
The access data is processed exclusively in connection with ensuring trouble-free operation of the site and optimizing our offerThe purpose of this is, in accordance with Art.6 para. 1 lit.f GDPR, to safeguard our legitimate interest, which is decisive in the context of a balancing of interests, in a correct representation of our offer.All access data will be deleted no later than seven days after the end of the visit to the site.
Hosting services provided by a third party
In the context of processing on our behalf, a third party provides services on our behalf for hosting and displaying the websiteAll data collected in the context of the use of this website or on the appropriate forms in the online shop, as indicated below, is processed on its serversProcessing on other servers takes place exclusively in the manner explained here.
This service provider is located in a country of the European Union or the European Economic Area.
2Data collection and processing for the execution of the agreement
We collect personal data if you provide it to us in the context of your order or if you contact us (e.g.via a contact form or e-mail) and provide us with your detailsMandatory fields are marked as such, because in such cases we need the data to fulfill the contract or to process the contact, and you cannot complete the order or send the contact form without entering them.The exact data collected is visible in the respective formWe use the data provided by you in accordance with Art6 para.1 lit.b GDPR for contract processing and processing your inquiriesAfter the complete settlement of the agreement, your data will be restricted for further processing and will be deleted after all applicable tax and commercial retention periods, unless you have expressly given permission for the further use of your data or we consider further processing of the data reserved, where permitted by law, and about which we inform you in this statement.
3Transfer of data
For the settlement of the agreement in accordance with art6, paragraph 1, sentence 1, letter b GDPR, we pass on your data to the shipping company commissioned to carry out the delivery, if this is necessary for the delivery of ordered goodsDepending on the payment service provider you select during the order process, we pass on the payment data collected for this purpose to the credit institution and, if necessary, for the purpose of processing payments.to the payment service providers or payment service providers working on our behalfto the selected payment serviceIn part, the selected payment service providers also collect this data themselves, if you create an account thereIn that case, you must log in to the payment service provider with your login details during the ordering processThe privacy statement of the respective payment service provider applies.
Transfer of data to shipping companies
If you have given us your express consent for this during or after your order, we will provide you in accordance with Art6, paragraph 1, sentence 1, letter a GDPR, on this basis, will forward your e-mail address and telephone number to the selected shipping company, so that the latter can contact you prior to delivery for the purpose of announcing or arranging the delivery.
This consent can be revoked at any time by sending a message to the contact option specified below or directly to the shipping company at the contact address specified belowAfter the revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve our position to further process the data, if permitted by law, and about which we inform you by means of this statement.
5642 CV Eindhoven
Data transfer to collection companies
To cancel the agreement in accordance with art6 paragraph 1 sub b GDPR, we will pass on your data to a recognized collection agency if our payment claim has not been paid despite a previous reminderIn this case, the claim is collected directly by the debt collection agencyIn addition, the transfer of data serves to protect our predominantly legitimate interests in the context of a balancing of interests in accordance with Art.6 para.1 lit.f GDPR.
4E-mail newsletter and advertising by post
E-mail advertising with registration for the newsletter
If you register for our newsletter, we use the data necessary for this or separately entered by you so that we can inform you based on your consent in accordance with Art.6, paragraph 1, sentence 1, letter a GDPR, regularly send our newsletter.
Unsubscribing from the newsletter is possible at any time and can be done by sending a message via the contact option indicated below or via an appropriate link in the newsletterAfter you unsubscribe, we will delete your email address unless you have expressly consented to the further use of your data or unless we reserve the right to use further data permitted by law and which we inform you about in this statement .
E-mail advertising without registration for the newsletter and your right of objection
If we have received your e-mail address in the context of the sale of a product or service and you have not objected, we reserve the right to send you regular e-mail offers of comparable products from our range as those already provided by to send you the purchased itemThe purpose of this is to promote our legitimate interest in a promotional approach to our customers, which is overriding in a balancing of interests.
You can object to this use of your e-mail address at any time by sending a message to the contact option indicated below or via a link provided for this purpose in the promotional e-mail, without incurring any costs other than those of your basic rates.
The newsletter is sent by a service company on our behalf, to which company we therefore pass on your e-mail address.
This service provider is located in a country of the European Union or the European Economic Area.
Post advertising your right to object
In addition, we reserve the right to use your first and last name and your postal address for our own advertising purposes, egfor sending interesting offers and information about our products by postThe purpose of this is to safeguard our legitimate interest, which is overriding in a balancing of interests, in a promotional approach to our customers in accordance with Art.6 para.1 sentence 1 lit.f GDPR.
In order to make the visit of our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various websites.The purpose of this is to safeguard our legitimate interest, which is overriding in a balancing of interests, in an optimized presentation of our offer in accordance with Art.6 para.1 lit.f GDPRCookies are small text files that are automatically stored on your terminal equipmentA number of the cookies we use are deleted after the browser session, i.e. after closing your browser (so-calledsession cookies)Other cookies remain on your terminal equipment and allow us to recognize your browser on the next visit (permanent cookies)The duration of the storage can be found in the overview of the cookie settings of your web browserYou can set your browser so that you are informed about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies in certain cases or in generalEach browser differs in the way it manages cookie settingsThis is described in the help menu of each browser, which explains how to change your cookie settingsThese can be found for the respective browsers under the following links:
Not accepting cookies may limit the functionality of our website.
Required cookies:These cookies are necessary to enable the website to functionThis includes, for example, cookies that allow you to log in to the customer zone or add something to the shopping cart.
Analytical/performance cookies:These cookies make it possible to collect anonymous data about the usage behavior of visitors.
Functional Cookies:These cookies are used for certain functions of the website, for example to suggest a better navigation flow on the website, to display personalized and relevant information(for example, “interest-based advertising”).
Targeting - Cookies:These cookies record the visit to the website, the pages that the user has visited and the links he/she has providedThis information is used to tailor advertisements on the website to the interests of the visitor.
Third Party Cookies:These cookies come from advertising partners, for exampleThe cookies of the partner companies do not contain any personal dataData is only collected under a user ID pseudonym.
6Advertising via marketing networks
Amazon Affiliate Program
Our website participates in the Amazon affiliate programThis is provided by Amazon Europe Core S.à rl(Société à responsabilité limitée), 5 Rue Plaetis, L-2338 Luxembourg (hereinafter"Amazon")This is what is known as an affiliate system designed to provide a medium for websites that can be used to earn compensation for advertising expenses by posting ads and links to Amazon.
The purpose of this is to safeguard our legitimate interest, which is decisive in the context of a balancing of interests, in the optimal marketing of our website in accordance with Art.6 para.1 lit.f GDPR.
By means of cookies, Amazon can track the progress of the respective order and in particular understand that you have clicked on the respective link and then ordered the product on Amazon.
You can prevent the setting of cookies by our contractual partners or our website at any time by making a corresponding setting in your internet browserIn addition, already set cookies can be deleted at any time via the internet browser or other software programs.
You can find more information about data processing at Amazon here .
Our online presence on Facebook, Youtube, Instagram
Our presence on social networks and platforms serves better, active communication with our customers and interested partiesWe will inform you there about our products and current offers.
When you visit our websites on social media, your data may be automatically collected and stored for market research and advertising purposesOn the basis of this data, so-called usage profiles are created using pseudonymsThese can be used, for example, to place advertisements within and outside the platforms that are likely to match your interestsCookies are generally used for this on your terminal deviceThe visitor behavior and interests of the users are stored in these cookiesThe purpose of this is to safeguard our legitimate interest in an optimized presentation of our offer and effective communication with customers and stakeholders in accordance with Art.6 para.1 lit.f GDPR.
If you are requested by the respective social media platform providers for consent (consent) for the data processing, for example by means of a checkbox, the legal basis of the data processing is Art.6 para.1 lit.a GDPR.
If the aforementioned social media platforms are based in the US, the following applies:Based on the EU-US Privacy Shield, the European Commission has established a sufficient level of data protection for the USYou can view a recent certificate for that company here .
For detailed information on the processing and use of the data by the providers on their pages, as well as a contact option and your rights and setting options for the protection of your privacy, in particular opt-out options, please refer to the information on data protection of the providers belowIf you still need help, you can contact us.
The processing of the data takes place on the basis of an agreement between the jointly responsible parties on the basis of Art26 GDPR, which you here can view.
More information about data processing in the context of a visit to a Facebook fan page (information about insight data) is possible here are being found.
Right to object (opt-out):
8Sending Review Reminders
Provided you give us your express consent to this during or after your order in accordance with Art6 (1) sentence 1 lit.This consent can be revoked at any time by sending a message to the contact option described below.
9Contact options and your rights
As a data subject, you have the following rights:
- in accordance with Article 15 GDPR, the right to request information about your personal data processed by us within the scope specified therein
- in accordance with Article 16 GDPR, the right to request without delay the rectification or completion of your concerning incorrect personal data stored with us
- in accordance with Article 17 GDPR the right to request the deletion of your personal data stored with us unless further processing is not required to
- to exercise freedom of expression and information;
- to comply with a legal obligation
- reasons of public interest
- to assert, exercise or defend legal claims
- in accordance with Article 18 GDPR, the right to request the restriction of the processing of your personal data if
- the accuracy of the personal data is disputed by you
- the processing is unlawful and you object to their erasure
- we no longer need the personal data, but you need them for the establishment, exercise or defense of legal claims
- you have lodged an objection against the processing in accordance with Article 21 GDPR
- in accordance with Article 20 GDPR, you have the right to receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format or to request that these data be transferred to another controller
- the right to lodge a complaint with a supervisory authority in accordance with Article 77As a rule, you can contact the supervisory authority at your usual place of residence or workplace or at our company headquarters.
If you have any questions about the collection, processing or use of your personal data, in the event of access, rectification, limitation or erasure of data, as well as the withdrawal of consents given or objection to a specific use of data, you can contact us directly via the contact details in our colophon.
Right to object
Insofar as we process personal data as explained above for the purpose of safeguarding a legitimate interest that is overriding in a weighing up of interests, you can object to this processing with future effect.If the processing takes place for the purposes of direct marketing, you can exercise this right at any time as described aboveIf the processing takes place for other purposes, you can only exercise a right of objection if there are reasons arising from your specific situation.
After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate reasons that outweigh the importance of your interests, rights and freedoms or if the processing takes place for the purpose of setting up, exercising or substantiate a legal claim.
This does not apply if the processing takes place for direct marketing purposesThen your personal data will not be processed further for this purpose.